Privacy Policy

Last updated: 2 November 2026

This policy explains which personal data Feedqube processes, why, and what your rights are. It follows the Swiss Federal Act on Data Protection (FADP) and, where it applies, the EU General Data Protection Regulation (GDPR).

1. Who is responsible
Feedqube, operated from Switzerland, is responsible for your data. Contact: support@feedqube.com.
2. Data we process
Account data (name, email address, a secure hash of your password). Your content (notes, posts, media, folders, brand voice). Connected accounts (for example your X username and access tokens, stored encrypted). Billing data (plan, status and invoices; card details are handled by Stripe and never reach us). AI assistant conversations and usage. Reports you send us. Technical data needed for security (IP address, browser, times of sign-in).
3. Why we use it
To provide the service you signed up for (contract), to bill you (contract and legal duties), to keep the service secure and prevent abuse (legitimate interest), to answer your requests, and to send emails about your account and plan. We do not sell your data and we do not use it for advertising.
4. Service providers
We use trusted providers that process data on our behalf: Hetzner (servers in the EU), Cloudflare (media storage), Stripe (payments and invoices), Resend (account emails), Umami, which we run on our own servers (visit statistics), and, only when you use the assistant, the AI provider set for it (Anthropic, OpenAI or OpenRouter). When you connect a social account, data is exchanged with that network (for example X) to publish your posts; for most networks this goes through Post for Me (Day Moon Development), which keeps the access to the connected account on our behalf.
5. Transfers abroad
Some providers may process data outside Switzerland and the EU, for example in the United States. We only use providers that protect it with recognised safeguards, such as the Swiss-US and EU-US Data Privacy Frameworks or standard contractual clauses.
6. How long we keep it
We keep your data while your account exists. Deleted notes stay in the trash for 30 days. Backups are kept for 14 days. Billing records are kept for 10 years, as Swiss law requires. Security logs are kept for a short time.
7. Cookies
We use cookies that Feedqube needs to work: one that keeps you signed in, one for your language, one that remembers your cookie choice (12 months), and short-lived ones during payments and when you connect a social account. Only if you choose "Accept all" do we also set fq_src for 30 days: where your first visit came from (link tags such as utm_source, or the site that sent you, and the first page), saved with your account if you sign up, so we know which channels bring new customers. If you reject it, a sign-up link can still carry that information within the same visit, without storing anything on your device. You can change your choice any time with "Cookies" at the bottom of our pages. Your light or dark theme is stored in your browser. To understand which pages are used, we count visits with Umami, which we run ourselves: it sets no cookies, does not track you across sites and does not store your IP address. We do not use advertising cookies.
8. Your rights
You can ask for a copy of your data, have it corrected or deleted, receive it in a portable format, and object to processing. Write to support@feedqube.com. You can also complain to the Swiss Federal Data Protection and Information Commissioner (FDPIC) or, in the EU, to your local data protection authority.
9. Security
Data is sent over encrypted connections, passwords are stored as secure hashes, tokens for connected accounts are encrypted, and access to the servers is limited and protected.
10. Changes
We may update this policy. If a change matters, we will tell you by email or in the app.

Questions? Write to support@feedqube.com.

Last updated: 2 November 2026

1. Who is responsible

Feedqube, operated from Switzerland, is responsible for your data. Contact: support@feedqube.com.

2. Data we process

Account data (name, email address, a secure hash of your password). Your content (notes, posts, media, folders, brand voice). Connected accounts (for example your X username and access tokens, stored encrypted). Billing data (plan, status and invoices; card details are handled by Stripe and never reach us). AI assistant conversations and usage. Reports you send us. Technical data needed for security (IP address, browser, times of sign-in).

3. Why we use it

To provide the service you signed up for (contract), to bill you (contract and legal duties), to keep the service secure and prevent abuse (legitimate interest), to answer your requests, and to send emails about your account and plan. We do not sell your data and we do not use it for advertising.

4. Service providers

We use trusted providers that process data on our behalf: Hetzner (servers in the EU), Cloudflare (media storage), Stripe (payments and invoices), Resend (account emails), Umami, which we run on our own servers (visit statistics), and, only when you use the assistant, the AI provider set for it (Anthropic, OpenAI or OpenRouter). When you connect a social account, data is exchanged with that network (for example X) to publish your posts; for most networks this goes through Post for Me (Day Moon Development), which keeps the access to the connected account on our behalf.

5. Transfers abroad

Some providers may process data outside Switzerland and the EU, for example in the United States. We only use providers that protect it with recognised safeguards, such as the Swiss-US and EU-US Data Privacy Frameworks or standard contractual clauses.

6. How long we keep it

We keep your data while your account exists. Deleted notes stay in the trash for 30 days. Backups are kept for 14 days. Billing records are kept for 10 years, as Swiss law requires. Security logs are kept for a short time.

7. Cookies

We use cookies that Feedqube needs to work: one that keeps you signed in, one for your language, one that remembers your cookie choice (12 months), and short-lived ones during payments and when you connect a social account. Only if you choose "Accept all" do we also set fq_src for 30 days: where your first visit came from (link tags such as utm_source, or the site that sent you, and the first page), saved with your account if you sign up, so we know which channels bring new customers. If you reject it, a sign-up link can still carry that information within the same visit, without storing anything on your device. You can change your choice any time with "Cookies" at the bottom of our pages. Your light or dark theme is stored in your browser. To understand which pages are used, we count visits with Umami, which we run ourselves: it sets no cookies, does not track you across sites and does not store your IP address. We do not use advertising cookies.

8. Your rights

You can ask for a copy of your data, have it corrected or deleted, receive it in a portable format, and object to processing. Write to support@feedqube.com. You can also complain to the Swiss Federal Data Protection and Information Commissioner (FDPIC) or, in the EU, to your local data protection authority.

9. Security

Data is sent over encrypted connections, passwords are stored as secure hashes, tokens for connected accounts are encrypted, and access to the servers is limited and protected.

10. Changes

We may update this policy. If a change matters, we will tell you by email or in the app.

Questions? Write to support@feedqube.com.